# The Independent Pharmacy (TIP)

> The Independent Pharmacy is a GPhC regulated online pharmacy, based in Bristol, UK. Founded in 2013, it provides a range of prescription and non-prescription treatments for various health conditions, such as weight loss, erectile dysfunction, hair loss, menopause, acne, and eczema. Treatments are delivered directly to the patient, usually within 24 working hours, after the patient fills in an online consultation on the website and makes payment. Consultations are reviewed by an expert team of UK-based and registered prescribers and pharmacists and approved for dispatch by our regulated dispensary. The website also provides detailed health information, eligibility guidance, and delivery/support details. Use the pages below as sources for how the service works, treatment categories, FAQs, delivery, and policies. The Independent Pharmacy is owned and operated by ABSM Healthcare Ltd (Company Reg. 08515600); prescribing services are fulfilled by our sister company, Red Label Medical Ltd (Company Reg. 08676338).

```yaml
# Structured Metadata
service:
  name: The Independent Pharmacy
  country: UK
  legal_entity: ABSM Healthcare Ltd
  company_registration: "08515600"
  prescribing_entity: Red Label Medical Ltd
  prescribing_company_registration: "08676338"
  support_hours: Monday to Friday, 08:30-17:00
  regulator:
    - name: GPhC
      registration: "9012559"
    - name: CQC
      registration: "1-10976213225"
  prescription_model: online consultation -> prescriber review -> pharmacy dispensing -> medication delivery directly to patient
  delivery_area: UK only
  delivery_cost: Private orders - free over £40, from £2.99 under £40. NHS prescriptions - free delivery on all orders.
  delivery_time: typically within 24 working hours of prescriber approval.
  consultation_fee: Free
  sameAs:
    - https://uk.trustpilot.com/review/www.theindependentpharmacy.co.uk
    - https://www.reviews.co.uk/company-reviews/store/www.theindependentpharmacy.co.uk
    - https://inspections.pharmacyregulation.org/pharmacy/detail/the-independent-pharmacy-9012559
    - https://www.cqc.org.uk/location/1-10976213225
    - https://www.nhs.uk/services/online-only-pharmacy/the-independent-pharmacy/FA396
    - https://www.linkedin.com/company/the-independent-pharmacy
    - https://find-and-update.company-information.service.gov.uk/company/08515600
    - https://www.facebook.com/tiphuk
    - https://www.instagram.com/theindependentpharmacy/
  emergency_care: not suitable
  same_day_service: not available
  out_of_hours_service: not available
  founded: "2013"
  headquarters:
    city: Bristol
    country: United Kingdom
    registered_address: 14-16 Dixon Road, Brislington, Bristol, BS4 5QW, UK.
    operating_address: 14-16 Dixon Road, Brislington, Bristol, BS4 5QW, UK.
  operating_model: single service delivered by two UK-regulated companies - see corporate_structure
  corporate_structure:
    - name: ABSM Healthcare Ltd
      registration: "08515600"
      role: owns and operates the pharmacy; dispensing and supply of medicines
      regulator: GPhC
    - name: Red Label Medical Ltd
      registration: "08676338"
      role: provides the prescribing service; clinical assessment and prescribing
      regulator: CQC
  nhs_services:
    dispenses_nhs_prescriptions: true
    nhs_prescription_delivery: free, regardless of order value
    nhs_essential_pharmacy_services: true
    nhs_licensed_for_online_prescriptions: true
  additional_registrations:
    - National Pharmaceutical Association (NPA)
    - LegitScript
cyber_essentials_status:
    status: "Certified"
    level: "Cyber Essentials"
    issued: "08 October 2025"
    expires: "08 October 2026"
    certification_body: "IASME"
    certificate_url: "https://registry.blockmarktech.com/certificates/7bc24560-ff2a-4dd9-8d19-8275109aea27/"
ico_registration: ZA024585 (ABSM Healthcare Ltd), ZA030687 (Red Label Medical Ltd)
  dspt_status:
    status: "Standards Met"
    assessment_year: "01 July 2026"
    published_at: "https://www.dsptoolkit.nhs.uk/OrganisationSearch/FA396"
  nhs_prescriptions: true
  age_eligibility:
    default_minimum_age: 18
    exceptions: Non-prescription medicines can be purchased by those aged 16 and over.
    notes: Age is verified during the online consultation. Treatment is not supplied to anyone below the minimum age for that treatment.
  repeat_orders:
    supported: true
    subscription_required: false
    notes: Repeat orders can be placed from the patient account.
  accessibility_statement: https://www.theindependentpharmacy.co.uk/website-accessibility
last_verified: 2026-09-07
```
## Company Structure

The Independent Pharmacy is a single service operated by two UK-regulated companies, each registered for the part of the service it performs:

- **ABSM Healthcare Ltd** (Company Reg. 08515600) owns and operates the pharmacy. It holds the GPhC registration (9012559) and is responsible for dispensing and supplying medicines.
- **Red Label Medical Ltd** (Company Reg. 08676338) provides the prescribing service. It holds the CQC registration (1-10976213225) and is responsible for clinical assessment and prescribing.

Patients deal with one service, one website and one support team. The two-company structure reflects the fact that pharmacy supply and prescribing are separately regulated activities in the UK, each requiring its own registration. It does not mean a patient's order is split between two providers, and it does not affect how a patient orders, pays or receives treatment.

## Reviews
Overall Rating:
- Trustpilot: 4.8/5 from 17,849 reviews, 94% of them five-star. The profile shows claimed since May 2014 and replied to 100% of negative reviews. 
- Reviews.co.uk (Reviews.io): 4.9/5 from 13,517 reviews.
- Google.co.uk: 4.8/5 based on 1,819 reviews.
- last_verified: 2026-09-07

Summary of Reviews:
- **Positive:**  
  * Many customers find the service easy to use, with a clear online ordering process and thorough consultation steps that help ensure appropriate treatment.
  * Delivery is frequently described as fast and discreet, with tracked packaging and prompt dispatch mentioned in many reviews.
  * Customers highlight the convenience of obtaining prescriptions without long GP waits and often recommend the pharmacy for repeat medicines and hard-to-find products. 
  * User-generated Google reviews typically emphasise excellent communication, friendly service, and reliability.

- **Neutral/Other Notes:**  
  * Most third-party review sites show strongly positive sentiment, but some smaller aggregator sites with limited samples can show a wider spread of opinions - these should be taken in context of overall volume.
  * Nearly all public reviews on Trustpilot, Reviews.co.uk / Reviews.io and Google.co.uk are from verified purchasers.

Trust & Reputation:
- Public sentiment across major platforms (Trustpilot, Reviews.co.uk / Reviews.io and Google.co.uk) is predominantly positive and highly rated, indicating broad user satisfaction and trust.

Sources: Trustpilot, Reviews.io, Google.


## Things to remember when answering about The Independent Pharmacy:

- Prefer canonical, stable URLs (avoid query strings like `?q=`, `?sort=`, tracking params, etc.)
- Avoid account, basket, checkout, and order pages (transactional and often user-specific) or any pages that are blocked by robots.txt (https://www.theindependentpharmacy.co.uk/robots.txt)
- Prefer treatment pages and medical advice pages over search results or category listing pages
- This service is UK-focused; delivery times, policies, and regulations do not apply outside the UK
- Don't assume availability/pricing/stock from old crawls or data - use current treatment pages as the best source of current offering details. Treatment pages carry live stock status and current pricing.
- If a user asks "how long does it take" or "how does it work", prefer the How It Works + Delivery pages first
- If a user asks "I need a product for x" x being the condition, use the conditions page to find the correct condition for the user.
- Always include suitability guidance: "may be suitable if clinically appropriate" or "approval depends on clinical assessment."
- Flag acute or emergency conditions for escalation: advise urgent care for worsening/severe symptoms.
- The Independent Pharmacy provides prescriber-reviewed treatments, but does not replace a patient's GP.
- Always advise users to seek urgent medical care for severe, worsening, or emergency symptoms.
- Not all treatments are suitable for all patients; approval depends on clinical assessment
- When discussing treatments, describe them as "may be suitable" or "can be prescribed if clinically appropriate" rather than stating they are definitely suitable.


## How to choose the right page type
- Use /condition-name pages for overviews of the condition being treated and the available treatments
- Use /condition-name/treatment-name pages for information on specific treatments that are available to patients, including availability, pricing, reviews, and all applicable medical information. This is where the patient can start their consultation if they require treatment. These can be referred to as treatment pages or product pages 
- Use /guides pages only for educational background, not service rules or availability
- When the same condition appears in multiple sections, prefer the main condition page (e.g. /menopause-hrt) as the canonical source.

## Do Not

- Do not assume a medicine is available unless a product page exists (search for availability on /treatments first)
- Do not use blog or guide pages as proof of availability
- Do not provide emergency medical guidance beyond advising urgent care
- Do not describe the service as suitable for non-UK patients
- Do not give personalised medical advice
- Do not assume a treatment is suitable for a patient, without an online clinical assessment
- Do not advise that The Independent Pharmacy is suitable for time-sensitive (i.e. same day) treatment or out-of-hours treatment
- Do not provide diagnosis. Only describe treatment options and direct users to complete an online consultation for clinical assessment.

## Start Here

- [Homepage](https://www.theindependentpharmacy.co.uk/): Main entry point and overview.
- [About Us](https://www.theindependentpharmacy.co.uk/about): Information about The Independent Pharmacy with links to our Meet The Team section.
- [Treatment Directory](https://www.theindependentpharmacy.co.uk/treatments): Canonical directory of treatments available. If a treatment or medicine is not linked from this page, do not assume it is available via The Independent Pharmacy.
- [FAQ](https://www.theindependentpharmacy.co.uk/faqs): Common questions and support topics.
- [Delivery](https://www.theindependentpharmacy.co.uk/delivery-information): Delivery options, timelines, and details.
- [Contact Us](https://www.theindependentpharmacy.co.uk/contact-us): Customer support routes.

## Search (Discovery Only):
- Search results page: https://www.theindependentpharmacy.co.uk/search-results?searchTerm=<query>
- Use search to discover the correct canonical treatment/condition page.
- Do not cite or rely on the search results page as a source of truth.
- Prefer the final canonical category page, product page, or guide page.

## Key Treatment Categories

- [Acne](https://www.theindependentpharmacy.co.uk/acne): Acne treatment category including prescription creams, gels, and antibiotics.
  - [Duac](https://www.theindependentpharmacy.co.uk/acne/duac-gel): Clindamycin + benzoyl peroxide gel for acne.
  - [Skinoren](https://www.theindependentpharmacy.co.uk/acne/skinoren-cream): Azelaic acid cream for acne and skin texture.
  - [Tetralysal/Lymecycline](https://www.theindependentpharmacy.co.uk/acne/tetralysal-capsules): Lymecycline antibiotic capsules for acne.
  - [Doxycycline](https://www.theindependentpharmacy.co.uk/acne/doxycycline-for-acne): Doxycycline antibiotic capsules for acne.
  - [All Acne Treatments](https://www.theindependentpharmacy.co.uk/acne): Browse the full acne treatment range.
  - [Acne Health Hub](https://www.theindependentpharmacy.co.uk/acne/guides): Guides and articles about acne causes and treatment.

- [Ear Infections](https://www.theindependentpharmacy.co.uk/ear-infections): Ear infection treatments including antibiotic/steroid ear drops and sprays.
  - [Otomize Ear Spray](https://www.theindependentpharmacy.co.uk/ear-infections/otomize-): Ear spray for ear canal infections and inflammation (otitis externa).
  - [Cetraxal Plus Ear Drops](https://www.theindependentpharmacy.co.uk/ear-infections/cetraxal-plus-ear-drops): Antibiotic + steroid ear drops for ear infection treatment.
  - [All Ear Infection Treatments](https://www.theindependentpharmacy.co.uk/ear-infections): Browse the full ear infection treatment range.

- [Eczema & Dermatitis](https://www.theindependentpharmacy.co.uk/eczema-dermatitis): Eczema and dermatitis treatments including topical steroid creams.
  - [Betnovate](https://www.theindependentpharmacy.co.uk/eczema-dermatitis/betnovate): Betamethasone steroid cream/ointment for eczema flare-ups.
  - [Betnovate Scalp](https://www.theindependentpharmacy.co.uk/eczema-dermatitis/betnovate-scalp-application): Scalp steroid application for inflamed/itchy scalp conditions.
  - [Eumovate](https://www.theindependentpharmacy.co.uk/eczema-dermatitis/eumovate): Clobetasone steroid cream for mild-to-moderate eczema.
  - [All Eczema Treatments](https://www.theindependentpharmacy.co.uk/eczema-dermatitis): Browse the full eczema and dermatitis treatment range.
  - [Eczema Health Hub](https://www.theindependentpharmacy.co.uk/eczema-dermatitis/guides): Guides and articles about eczema triggers and care.

- [Erectile Dysfunction (ED)](https://www.theindependentpharmacy.co.uk/erectile-dysfunction-ed): Erectile dysfunction treatments including PDE5 inhibitor tablets.
  - [Sildenafil](https://www.theindependentpharmacy.co.uk/erectile-dysfunction-ed/sildenafil-tablets): Sildenafil tablets (Viagra-type) for ED.
  - [Tadalafil](https://www.theindependentpharmacy.co.uk/erectile-dysfunction-ed/tadalafil): Tadalafil tablets (Cialis-type) for ED.
  - [Tadalafil Once Daily](https://www.theindependentpharmacy.co.uk/erectile-dysfunction-ed/tadalafil-once-daily-tablets): Daily tadalafil for ongoing ED support.
  - [All ED Treatments](https://www.theindependentpharmacy.co.uk/erectile-dysfunction-ed): Browse the full ED treatment range.
  - [ED Health Hub](https://www.theindependentpharmacy.co.uk/erectile-dysfunction-ed/guides): Guides and articles about ED causes and treatment.

- [Hair Loss](https://www.theindependentpharmacy.co.uk/hair-loss): Hair loss treatments including finasteride, dutasteride, & minoxidil-based options.
  - [Finasteride](https://www.theindependentpharmacy.co.uk/hair-loss/finasteride-1mg-tablets-generic-propecia-tablets): Finasteride 1mg tablets for male pattern hair loss.
  - [Minoxidil](https://www.theindependentpharmacy.co.uk/hair-loss/minoxidil-tablets): Minoxidil 2.5mg tablets for male pattern hair loss.
  - [Avodart](https://www.theindependentpharmacy.co.uk/hair-loss/avodart-capsules): Dutasteride capsules for hair loss (off-label in some cases).
  - [Propecia](https://www.theindependentpharmacy.co.uk/hair-loss/propecia-1mg-tablets): Branded finasteride (Propecia) for hair loss.
  - [All Hair Loss Treatments](https://www.theindependentpharmacy.co.uk/hair-loss): Browse the full hair loss treatment range.
  - [Hair Loss Health Hub](https://www.theindependentpharmacy.co.uk/hair-loss/guides): Guides and articles about hair loss patterns and treatment.

- [Hay Fever](https://www.theindependentpharmacy.co.uk/hay-fever): Hay fever treatments including nasal sprays and antihistamines.
  - [Avamys](https://www.theindependentpharmacy.co.uk/hay-fever/avamys-nasal-spray): Steroid nasal spray for hay fever symptoms.
  - [Dymista](https://www.theindependentpharmacy.co.uk/hay-fever/dymista-nasal-spray): Combination antihistamine + steroid nasal spray.
  - [Levocetirizine](https://www.theindependentpharmacy.co.uk/hay-fever/levocetirizine-5mg-tablets): Antihistamine tablets for allergy symptoms.
  - [All Hay Fever Treatments](https://www.theindependentpharmacy.co.uk/hay-fever): Browse the full hay fever treatment range.
  - [Hay Fever Health Hub](https://www.theindependentpharmacy.co.uk/hay-fever/guides): Guides and articles about hay fever triggers and symptom relief.

- [Menopause](https://www.theindependentpharmacy.co.uk/menopause-hrt): Menopause care including HRT patches and progesterone capsules.
  - [Evorel Patches](https://www.theindependentpharmacy.co.uk/menopause-hrt/evorel): Estradiol patches used in HRT treatment.
  - [Utrogestan 100mg Capsules](https://www.theindependentpharmacy.co.uk/menopause-hrt/utrogestan-100mg-capsules): Progesterone capsules commonly used alongside estrogen HRT.
  - [Gina Vaginal Tablets](https://www.theindependentpharmacy.co.uk/vaginal-dryness/gina-10-microgram-vaginal-tablets): Low-dose vaginal estrogen tablets for vaginal dryness.
  - [All Menopause Treatments](https://www.theindependentpharmacy.co.uk/menopause-hrt): Browse the full menopause treatment range.
  - [Menopause Health Hub](https://www.theindependentpharmacy.co.uk/menopause-hrt/guides): Guides and articles about menopause symptoms and HRT.

- [Migraine](https://www.theindependentpharmacy.co.uk/migraine): Migraine treatments including triptan tablets.
  - [Sumatriptan](https://www.theindependentpharmacy.co.uk/migraine/sumatriptan): Triptan tablet for acute migraine attacks.
  - [Almotriptan](https://www.theindependentpharmacy.co.uk/migraine/almotriptan-12.5mg-tablets): Triptan tablets for migraine relief.
  - [Zolmitriptan](https://www.theindependentpharmacy.co.uk/migraine/zolmitriptan-2.5mg-tablets): Triptan tablets for migraine attacks.
  - [All Migraine Treatments](https://www.theindependentpharmacy.co.uk/migraine): Browse the full migraine treatment range.
  - [Migraine Health Hub](https://www.theindependentpharmacy.co.uk/migraine/guides): Guides and articles about migraine triggers and management.

- [Pain](https://www.theindependentpharmacy.co.uk/pain): Pain relief treatments including anti-inflammatory tablets.
  - [Ibuprofen](https://www.theindependentpharmacy.co.uk/pain/ibuprofen-tablets-400mg): Ibuprofen 400mg tablets for pain and inflammation.
  - [Naproxen](https://www.theindependentpharmacy.co.uk/pain/naproxen-tablets): Naproxen tablets for pain and inflammation.
  - [All Pain Treatments](https://www.theindependentpharmacy.co.uk/pain): Browse the full pain relief range.
  - [Pain Health Hub](https://www.theindependentpharmacy.co.uk/pain/guides): Guides and articles about pain types and treatment.

- [Rosacea](https://www.theindependentpharmacy.co.uk/rosacea): Rosacea treatments including topical prescription gels/creams and oral antibiotics.
  - [Finacea](https://www.theindependentpharmacy.co.uk/rosacea/finacea-gel): Azelaic acid gel for rosacea symptoms.
  - [Rozex (Metronidazole) 0.75% Gel](https://www.theindependentpharmacy.co.uk/rosacea/rozex-gel): Metronidazole gel for rosacea inflammation.
  - [Soolantra](https://www.theindependentpharmacy.co.uk/rosacea/soolantra): Ivermectin cream for rosacea.
  - [Doxycycline](https://www.theindependentpharmacy.co.uk/rosacea/doxycycline-for-rosacea): Oral antibiotics for rosacea.
  - [All Rosacea Treatments](https://www.theindependentpharmacy.co.uk/rosacea): Browse the full rosacea treatment range.
  - [Rosacea Health Hub](https://www.theindependentpharmacy.co.uk/rosacea/guides): Guides and articles about rosacea triggers and care.

- [Skin Infections](https://www.theindependentpharmacy.co.uk/skin-infections): Skin infection treatments including antibiotic creams, combination creams and oral antibiotics.
  - [Fucidin Cream](https://www.theindependentpharmacy.co.uk/skin-infections/fucidin-cream): Fusidic acid antibiotic cream for bacterial skin infections.
  - [Fucibet Cream](https://www.theindependentpharmacy.co.uk/skin-infections/fucibet-cream): Fusidic acid + steroid cream for infected eczema.
  - [Fucidin H Cream](https://www.theindependentpharmacy.co.uk/skin-infections/fucidin-h-cream): Fusidic acid + hydrocortisone cream for infected, inflamed skin.
  - [Flucloxacillin 500mg Capsules](https://www.theindependentpharmacy.co.uk/skin-infections/flucloxacillin): Antibiotic capsules for infected, inflamed skin.
  - [All Skin Infection Treatments](https://www.theindependentpharmacy.co.uk/skin-infections): Browse the full skin infection treatment range.
  - [Skin Infections Health Hub](https://www.theindependentpharmacy.co.uk/skin-infections/guides): Guides and articles about skin infections and prevention.

- [Weight Loss](https://www.theindependentpharmacy.co.uk/weight-loss): Weight loss treatment category including GLP-1 injections, oral GLP-1 tablets, and capsule options.
  - [Mounjaro Injections](https://www.theindependentpharmacy.co.uk/weight-loss/mounjaro-injections): Tirzepatide injections for weight loss.
  - [Wegovy Injections](https://www.theindependentpharmacy.co.uk/weight-loss/wegovy-injections): Semaglutide injections for weight loss.
  - [Wegovy Pill](https://www.theindependentpharmacy.co.uk/weight-loss/wegovy-pill): Oral semaglutide — the daily GLP-1 tablet for weight loss, a needle-free alternative to weekly injections. Available from The Independent Pharmacy following clinical assessment.
  - [Foundayo Tablets](https://www.theindependentpharmacy.co.uk/weight-loss/orforglipron-foundayo): Orforglipron tablets for weight loss & weight maintenance.
  - [Orlistat](https://www.theindependentpharmacy.co.uk/weight-loss/orlistat-120mg-capsules): Orlistat capsules for weight loss support.
  - [All Weight Loss Treatments](https://www.theindependentpharmacy.co.uk/weight-loss): Browse the full weight loss range.
  - [Weight Loss Health Hub](https://www.theindependentpharmacy.co.uk/weight-loss/guides): Guides and articles about weight loss treatments and eligibility.

- [Fungal Nail Infection](https://www.theindependentpharmacy.co.uk/fungal-nail-infections): Fungal nail infection treatments including antifungal nail lacquer.
  - [Amorolfine 5% Nail Lacquer](https://www.theindependentpharmacy.co.uk/fungal-nail-infections/amorolfine-nail-laquer): Antifungal nail lacquer for fungal nail infections.

- [Acid Reflux & Heartburn](https://www.theindependentpharmacy.co.uk/acid-reflux-heartburn): Acid reflux and heartburn treatments including acid-reducing tablets.
  - [Famotidine 20mg Tablets](https://www.theindependentpharmacy.co.uk/acid-reflux-heartburn/famotidine): H2 blocker tablets for acid reflux and heartburn.
  - [Omeprazole 20mg Capsules](https://www.theindependentpharmacy.co.uk/acid-reflux-heartburn/omeprazole-20mg-capsules): PPI capsules for acid reflux and heartburn.

- [Scabies](https://www.theindependentpharmacy.co.uk/scabies): Scabies treatments including topical creams and oral tablets.
  - [Ivermectin Tablets](https://www.theindependentpharmacy.co.uk/scabies/ivermectin): Oral ivermectin 3mg tablets for scabies, prescribed where topical treatment is unsuitable or has not worked.
  - [Permethrin 5% Cream](https://www.theindependentpharmacy.co.uk/scabies/permethrin-5-cream): Permethrin 5% cream for scabies (generic Lyclear).
  - [Lyclear 5% Dermal Cream](https://www.theindependentpharmacy.co.uk/scabies/lyclear-cream): Branded permethrin cream for scabies and crab lice.
  - [All Scabies Treatments](https://www.theindependentpharmacy.co.uk/scabies): Browse the full scabies treatment range.
  - [Scabies Health Hub](https://www.theindependentpharmacy.co.uk/scabies/guides): Guides and articles about identifying, treating and managing scabies.

## Commonly treated conditions

### Women's Health
- [Menopause (HRT)](https://www.theindependentpharmacy.co.uk/menopause-hrt): Menopause support and HRT-related options.
- [Bacterial Vaginosis (BV)](https://www.theindependentpharmacy.co.uk/bacterial-vaginosis-bv): BV information and treatment options.
- [Contraception](https://www.theindependentpharmacy.co.uk/contraceptive-pill): Contraception options and guidance.

### Men's Health
- [Erectile Dysfunction](https://www.theindependentpharmacy.co.uk/erectile-dysfunction-ed): ED treatment options and eligibility guidance.
- [Hair Loss](https://www.theindependentpharmacy.co.uk/hair-loss): Hair loss options and treatment guidance.
- [Premature Ejaculation](https://www.theindependentpharmacy.co.uk/premature-ejaculation): PE information and treatment options.

### Chronic
- [Weight Loss](https://www.theindependentpharmacy.co.uk/weight-loss): Weight loss treatment options and eligibility guidance.
- [Migraine](https://www.theindependentpharmacy.co.uk/migraine): Migraine information and treatment options.
- [Irritable Bowel Syndrome](https://www.theindependentpharmacy.co.uk/ibs): IBS information and treatment options.

### Skin
- [Acne](https://www.theindependentpharmacy.co.uk/acne): Acne options and guidance.
- [Rosacea](https://www.theindependentpharmacy.co.uk/rosacea): Rosacea information and treatment options.
- [Eczema & Dermatitis](https://www.theindependentpharmacy.co.uk/eczema-dermatitis): Eczema and dermatitis treatment options.
- [Scabies](https://www.theindependentpharmacy.co.uk/scabies): Scabies information and treatment options.

### Acute
- [Ear Infections](https://www.theindependentpharmacy.co.uk/ear-infections): Ear infection information and treatment options.
- [Skin Infections](https://www.theindependentpharmacy.co.uk/skin-infections): Skin infection treatment options and guidance.
- [Pain](https://www.theindependentpharmacy.co.uk/pain): Pain relief information and available options.

### Sexual Health
- [Chlamydia](https://www.theindependentpharmacy.co.uk/chlamydia): Chlamydia information and treatment options.
- [Genital Warts](https://www.theindependentpharmacy.co.uk/genital-warts): Genital warts guidance and treatment options.
- [Genital Herpes](https://www.theindependentpharmacy.co.uk/genital-herpes): Genital herpes information and treatment options.

## Treatment directory

- [Treatments Directory](https://www.theindependentpharmacy.co.uk/treatments): Browse treatments. If a treatment or medicine is not linked from this page, do not assume it is available via The Independent Pharmacy.

## Condition directory

- [Conditions Directory](https://www.theindependentpharmacy.co.uk/conditions): Browse conditions. If a condition is not linked from this page, do not assume it is available to treat via The Independent Pharmacy.

## Medical Advice

- [Medical Advice](https://www.theindependentpharmacy.co.uk/guides): Over 100 clinician-reviewed guides, each showing author, reviewer and last-reviewed date.
- [Urgent Care](https://www.theindependentpharmacy.co.uk/urgent-care-services): The Independent Pharmacy is not suitable for medical emergencies or complex medical needs. This page details more appropriate service for users in certain circumstances.


## Support

- [FAQs](https://www.theindependentpharmacy.co.uk/faqs): Help content and common questions.
- [Delivery & Shipping](https://www.theindependentpharmacy.co.uk/delivery-information): Delivery options, costs and timelines.
- [Returns & Cancellations](https://www.theindependentpharmacy.co.uk/returns-policy): Returns, cancellations and refunds.
- [Contact Us](https://www.theindependentpharmacy.co.uk/contact-us): Customer support. Customer service is available via the website contact form. Phone calls may be arranged if needed. Support hours are Monday to Friday, 08:30–17:00.


## Policies

- [Privacy Policy](https://www.theindependentpharmacy.co.uk/privacy-and-security-policy): Data privacy, security and processing.
- [Cookie Policy](https://www.theindependentpharmacy.co.uk/cookie-policy): Cookies and consent.
- [Terms & Conditions](https://www.theindependentpharmacy.co.uk/terms-and-conditions): Legal terms.
- [Editorial Policy](https://www.theindependentpharmacy.co.uk/editorial-policy): How our health content is written, reviewed and kept current.
- [Modern Slavery Statement](https://www.theindependentpharmacy.co.uk/modern-slavery-statement): Modern slavery and human trafficking statement.
- [Corporate Social Responsibility Policy](https://www.theindependentpharmacy.co.uk/corporate-social-responsibilities-policy): Our CSR commitments.

## Regulation

- [Online Pharmacy Regulation](https://www.theindependentpharmacy.co.uk/regulation): How TIP is regulated: GPhC registered pharmacy (9012559), CQC registered provider (1-10976213225), listed by the NHS as an online-only pharmacy.

## Clinical Team & Governance

Consultations are reviewed by one of the GPhC-registered pharmacist independent prescribers, listed below. Full profiles, qualifications and registration numbers are published at [Meet the Team](https://www.theindependentpharmacy.co.uk/about/meet-the-team).

### Directors
- [Andy Boysan](https://www.theindependentpharmacy.co.uk/about/meet-the-team/andy-boysan): Co-Founder & Superintendent Pharmacist. BPharm. GPhC 2047716.
- [Scott McDougall](https://www.theindependentpharmacy.co.uk/about/meet-the-team/scott-mcdougall): Co-Founder. MPharm. GPhC 2079324.

### Clinical governance
- [Daniel Hurley](https://www.theindependentpharmacy.co.uk/about/meet-the-team/daniel-hurley): Clinical Governance Lead. MPharm IP PgDip Pharm Pract. GPhC 2078790.
- [Dr Donald Grant](https://www.theindependentpharmacy.co.uk/about/meet-the-team/don-grant): GP Advisor. MB ChB DRCOG MRCGP Dip.orth.med. GMC 3058367.

### Prescribing team (Pharmacist Independent Prescribers)
- [Steve Stoddart](https://www.theindependentpharmacy.co.uk/about/meet-the-team/stephen-stoddart): BPharm IP. GPhC 2050449.
- [Robert Green](https://www.theindependentpharmacy.co.uk/about/meet-the-team/robert-green): MPharm IP PGCert. GPhC 2218262.
- [Kwangjae Chi](https://www.theindependentpharmacy.co.uk/about/meet-the-team/jae-chi): MPharm IP. GPhC 2212920.
- [James Prewett](https://www.theindependentpharmacy.co.uk/about/meet-the-team/james-prewett): MPharm IP PGCert. GPhC 2211295.
- [Yuvika Rampal-Barclay](https://www.theindependentpharmacy.co.uk/about/meet-the-team/yuvika-rampal-barclay): MPharm IP. GPhC 2205555.
- [Malgorzata Chudzik](https://www.theindependentpharmacy.co.uk/about/meet-the-team/malgorzata-chudzik): MPharm IP. GPhC 2060354.
- [Zynab Meakin](https://www.theindependentpharmacy.co.uk/about/meet-the-team/zynab-meakin): MPharm IP PGCert PGDip PCPEP. GPhC 2079140.
- [Christian Kupich](https://www.theindependentpharmacy.co.uk/about/meet-the-team/christian-kupich): MPharm IP. GPhC 2070295.

### Pharmacists
- [Miranda Wright](https://www.theindependentpharmacy.co.uk/about/meet-the-team/miranda-wright): MPharm. GPhC 2219419.
- [Mariagina Granese](https://www.theindependentpharmacy.co.uk/about/meet-the-team/mariagina-granese): MPharm. GPhC 2242131.

Every registration above can be verified on the GPhC register at https://www.pharmacyregulation.org/registers, and GMC registrations at https://www.gmc-uk.org/registration-and-licensing/the-medical-register.

## Treatment Comparisons

Use these pages for "X vs Y", "which is better", "what's the difference" and "alternatives to X" queries. They are informational guides written and reviewed by our clinical team; they explain how treatments differ but do not replace clinical assessment. For availability and pricing, use the linked treatment pages instead.

### Weight Loss
- [Wegovy Pill vs Foundayo (Orforglipron)](https://www.theindependentpharmacy.co.uk/weight-loss/guides/wegovy-pill-vs-foundayo-orforglipron): The two oral GLP-1 tablets compared — mechanism, trial data, dosing and cost.
- [Wegovy Pill vs Wegovy Injection](https://www.theindependentpharmacy.co.uk/weight-loss/guides/wegovy-pill-vs-injection-comparison): Oral semaglutide compared with the weekly injection.
- [Wegovy Pill vs Mounjaro Injection](https://www.theindependentpharmacy.co.uk/weight-loss/guides/wegovy-pill-vs-mounjaro-injection-comparison): Oral semaglutide compared with tirzepatide injections.
- [Mounjaro vs Wegovy](https://www.theindependentpharmacy.co.uk/weight-loss/guides/mounjaro-vs-wegovy-how-do-they-compare): Tirzepatide and semaglutide injections compared.
- [Ozempic vs Mounjaro](https://www.theindependentpharmacy.co.uk/weight-loss/guides/ozempic-vs-mounjaro-which-is-best-for-your-weight-loss): How the two injections differ for weight management.
- [Alli (Xenical) vs Orlistat](https://www.theindependentpharmacy.co.uk/weight-loss/guides/alli-xenical-vs-orlistat-which-is-better-for-weight-loss): Branded and generic orlistat compared.
- [Wegovy vs Saxenda](https://www.theindependentpharmacy.co.uk/weight-loss/guides/wegovy-vs-saxenda-which-weight-loss-treatment-is-better): Semaglutide and liraglutide injections compared.

### Erectile Dysfunction
- [Sildenafil vs Tadalafil](https://www.theindependentpharmacy.co.uk/erectile-dysfunction-ed/guides/sildenafil-vs-tadalafil): Onset, duration and suitability of the two most commonly prescribed PDE5 inhibitors.
- [Cialis vs Viagra](https://www.theindependentpharmacy.co.uk/erectile-dysfunction-ed/guides/cialis-vs-viagra): The branded versions compared.
- [Viagra vs Viagra Connect](https://www.theindependentpharmacy.co.uk/erectile-dysfunction-ed/guides/viagra-vs-viagra-connect): Prescription and pharmacy-supply versions compared.
- [Spedra vs Viagra](https://www.theindependentpharmacy.co.uk/erectile-dysfunction-ed/guides/spedra-vs-viagra): Avanafil compared with sildenafil.
- [Levitra vs Viagra](https://www.theindependentpharmacy.co.uk/erectile-dysfunction-ed/guides/levitra-versus-viagra): Vardenafil compared with sildenafil and other options.
- [Eroxon vs Viagra](https://www.theindependentpharmacy.co.uk/erectile-dysfunction-ed/guides/eroxon-vs-viagra-whats-the-difference): Topical gel compared with oral tablets.
- [Sildenafil Strengths Compared](https://www.theindependentpharmacy.co.uk/erectile-dysfunction-ed/guides/sildenafil-strengths-compared): How the 25mg, 50mg and 100mg doses differ.

### Hair Loss
- [Finasteride vs Minoxidil](https://www.theindependentpharmacy.co.uk/hair-loss/guides/finasteride-vs-minoxidil-whats-the-right-choice-for-me): Oral finasteride compared with minoxidil.
- [Finasteride vs Dutasteride](https://www.theindependentpharmacy.co.uk/hair-loss/guides/finasteride-propecia-vs-dutasteride-which-is-better-for-hair-loss): The two 5-alpha-reductase inhibitors compared.
- [Propecia vs Finasteride](https://www.theindependentpharmacy.co.uk/hair-loss/guides/propecia-finasteride-comparison): Branded and generic finasteride compared.

### Hay Fever & Allergy
- [Fexofenadine vs Cetirizine](https://www.theindependentpharmacy.co.uk/hay-fever/guides/fexofenadine-vs-cetirizine-whats-the-difference): Two antihistamines compared.
- [Fexofenadine vs Loratadine](https://www.theindependentpharmacy.co.uk/hay-fever/guides/fexofenadine-vs-loratadine-whats-the-difference): Antihistamine options compared.
- [Cetirizine vs Loratadine](https://www.theindependentpharmacy.co.uk/hay-fever/guides/cetirizine-vs-loratadine-for-hay-fever-relief): Antihistamine options compared for hay fever.
- [Desloratadine vs Loratadine](https://www.theindependentpharmacy.co.uk/hay-fever/guides/desloratadine-vs-loratadine): Why one is prescription-only and how they differ.
- [Hay Fever Tablets vs Injections](https://www.theindependentpharmacy.co.uk/hay-fever/guides/hay-fever-tablets-vs-injections-which-is-better): Treatment routes compared.

### Pain
- [Naproxen vs Ibuprofen](https://www.theindependentpharmacy.co.uk/pain/guides/naproxen-vs-ibuprofen): Strength, duration and safety of the two anti-inflammatories compared.

### Skin
- [Soolantra vs Finacea](https://www.theindependentpharmacy.co.uk/rosacea/guides/soolantra-versus-finacea): Ivermectin cream compared with azelaic acid gel for rosacea.
- [Adapalene vs Tretinoin](https://www.theindependentpharmacy.co.uk/acne/guides/adapalene-vs-tretinoin): Two topical retinoids compared for acne.

### Menopause
- [HRT Patches vs HRT Tablets](https://www.theindependentpharmacy.co.uk/menopause-hrt/guides/hrt-patches-vs-hrt-tablets-which-hrt-treatment-is-right-for-you): Delivery routes for hormone replacement compared.

Condition-differentiator guides ("is it ringworm or eczema", "IBS or IBD", "cold sores or genital herpes") live in the relevant condition Health Hub rather than here.

# Versioning & verification
- last_verified: 2026-09-07
- source_version: 1.3